At Organicglowshop, we are committed to protecting your
privacy. This Privacy Policy explains how we collect, use, and
safeguard your personal information when you use our handmade cards
and printing services.
Information We Collect
When you interact with organicglowshop.world, we may collect
the following types of information:
-
Contact information such as your name, email address, phone
number, and postal address
-
Order details including card designs, printing specifications, and
delivery preferences
-
Payment information processed securely through our payment
providers
-
Communication records when you contact us via email, phone, or
contact forms
-
Custom artwork and text content you provide for personalised cards
and printing
How We Use Your Information
We use your personal information to:
-
Process and fulfil your orders for handmade cards and printing
services
-
Communicate with you about your projects, orders, and deliveries
- Provide customer support and respond to your enquiries
- Send order confirmations, shipping updates, and invoices
- Improve our products and services based on your feedback
- Comply with legal obligations and protect our rights
Design and Artwork Storage
When you order custom cards or printing services from
Organicglowshop:
-
We store your design files and artwork securely to complete your
order
-
Your designs are retained for a reasonable period to facilitate
reprints if requested
-
We do not share your custom designs with third parties or use them
for other purposes
- You may request deletion of your artwork files at any time
Information Sharing
We do not sell, trade, or rent your personal information to third
parties. We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to handle transactions securely
-
Service providers who assist in our operations under
confidentiality agreements
- Legal authorities when required by law
Data Security
We implement appropriate technical and organisational measures to
protect your personal information against unauthorised access,
alteration, disclosure, or destruction. Your payment information is
encrypted and processed through secure payment gateways.
Your Rights
Under Australian Privacy Law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
-
Lodge a complaint with the Office of the Australian Information
Commissioner
Contact Us
If you have questions about this Privacy Policy or wish to exercise
your rights, please contact us at:
Email:
info@organicglowshop.world
Phone: +61 7 3840 7666
Address: Stanley Pl, South Brisbane QLD, Australia
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be
posted on this page with an updated revision date. We encourage you
to review this policy periodically.